Doctor Partnership Terms & Conditions

Effective Date: Sep 1, 2025
Last Updated: Apr 7, 2026

Welcome to FlytoDoc.

These Doctor Partnership Terms & Conditions (“Terms”) govern participation by physicians, clinics, surgeons, healthcare practitioners, and other licensed healthcare providers (“Doctor”, “Provider”, or “you”) on the FlytoDoc platform operated by FlytoDoc OÜ, a company registered in Estonia (“FlytoDoc”, “we”, “our”, or “us”).

By registering, creating a provider profile, or using FlytoDoc’s services, you agree to these Terms.

If you do not agree, please do not use the platform. A surprisingly effective legal sentence.

1. About FlytoDoc

FlytoDoc is a digital healthcare marketplace designed to connect international patients with verified healthcare providers, coordinators, interpreters, travel partners, and related service providers.

FlytoDoc provides technology, visibility, communication tools, and business support services.

FlytoDoc does not provide medical care, diagnosis, treatment, prescriptions, or clinical advice.

2. Eligibility

To join FlytoDoc as a healthcare provider, you must:

• be legally authorized to practice medicine in your jurisdiction
• hold all required licenses, permits, certifications, and approvals
• provide truthful and verifiable professional information
• comply with applicable healthcare and business laws
• maintain required professional liability insurance where applicable

FlytoDoc reserves the right to approve, reject, suspend, or remove any provider at its sole discretion.

3. Provider Account & Verification

To maintain platform quality and patient trust, providers may be required to submit:

• government-issued identification
• medical licenses
• specialty certifications
• hospital affiliation documentation
• clinic details
• tax or invoicing information
• payment details
• additional verification documents if requested

You agree that all submitted information is accurate, complete, and current.

Providing false, misleading, or incomplete information may result in immediate suspension or permanent removal.

4. Platform Services

FlytoDoc may provide providers with access to:

• public doctor profile pages
• treatment and procedure listings
• AI-assisted profile optimization tools
• international patient lead generation
• inquiry and communication tools
• appointment coordination tools
• digital marketing exposure
• SEO visibility
• access to translators, coordinators, or travel partners
• optional payment facilitation services where available
• provider dashboard and analytics tools

Platform features may change, improve, be discontinued, or become paid services over time.

FlytoDoc does not guarantee:

• patient inquiries
• appointment bookings
• treatment volume
• revenue
• geographic demand
• conversion rates

Because even the internet cannot legally promise miracles.

5. Medical Responsibility

Providers remain solely responsible for all medical and clinical services.

This includes:

• diagnosis
• treatment planning
• medical consultations
• prescriptions
• surgical procedures
• informed consent
• patient communication
• post-treatment follow-up
• complication management
• emergency response
• clinical recordkeeping

FlytoDoc is not a healthcare provider and assumes no responsibility for medical outcomes.

6. Pricing & Service Information

Providers are responsible for defining and maintaining accurate information regarding:

• treatment pricing
• consultation fees
• package inclusions
• exclusions
• expected timelines
• recovery expectations
• hospital stay requirements
• cancellation policies
• refund policies

Hidden charges, misleading offers, or inaccurate medical claims are prohibited.

Providers must update pricing and service details promptly.

7. Subscription Fees

Participation may require a monthly subscription or service fee.

Current pricing, where applicable, is published on FlytoDoc or communicated directly.

Unless otherwise agreed in writing:

Standard Physician Subscription Fee: €50/month (plus applicable taxes).

FlytoDoc may revise pricing with prior notice.

Failure to pay may result in service restriction or account suspension.

8. Promotional Credits & Incentives

FlytoDoc may offer promotional programs including:

• welcome credits
• temporary discounts
• referral rewards
• incentive campaigns
• performance-based promotional benefits

Unless explicitly stated otherwise:

• incentives are promotional only
• they are non-transferable
• they have no cash value
• expiration dates may apply
• abuse may result in cancellation

9. FlytoDoc Coins / Rewards Program

If FlytoDoc offers a rewards, coins, points, or similar engagement program:

• eligibility is determined by FlytoDoc
• terms may change at any time
• rewards may be modified, suspended, or withdrawn

Unless separately documented in a formal legal agreement:

coins, rewards, or points do not represent ownership, shares, securities, equity, investment rights, or financial instruments.

That clause exists because regulators tend to dislike surprise capitalism.

10. Patient Communication Standards

Providers agree to:

• respond to inquiries in a timely manner
• communicate professionally and respectfully
• avoid misleading treatment guarantees
• provide realistic medical expectations
• maintain ethical conduct
• avoid discriminatory behavior

FlytoDoc may monitor communication quality for platform quality assurance.

11. Reviews, Ratings & Reputation

Patients may leave feedback or reviews.

FlytoDoc may:

• display ratings
• publish verified reviews
• moderate abusive content
• investigate suspicious activity
• remove fraudulent reviews or manipulative behavior

Providers may not:

• create fake reviews
• pressure patients for positive feedback
• manipulate rankings
• misrepresent testimonials

12. Direct Relationships & Payments

Unless FlytoDoc explicitly acts as payment intermediary:

• financial arrangements remain between provider and patient
• providers are responsible for billing
• providers are responsible for invoices, taxes, and collections
• FlytoDoc is not liable for unpaid balances or disputes

If FlytoDoc provides payment handling features, separate terms may apply.

13. Compliance with Laws

Providers must comply with all applicable laws and regulations, including but not limited to:

• healthcare licensing laws
• advertising compliance
• anti-kickback or referral regulations
• medical tourism rules
• telemedicine laws
• patient privacy regulations
• anti-corruption laws
• tax obligations
• consumer protection laws

14. Intellectual Property

Providers retain ownership of their own submitted content.

By uploading materials to FlytoDoc, you grant FlytoDoc a worldwide, non-exclusive, royalty-free license to use, display, publish, modify, reproduce, and distribute submitted content for:

• platform operation
• marketing
• profile visibility
• SEO promotion
• advertising campaigns
• business development

Providers confirm they have rights to submitted content.

15. Data Protection & Privacy

FlytoDoc handles data in accordance with applicable privacy laws, including GDPR where applicable.

Providers are independently responsible for lawful handling of patient medical data.

Providers agree to:

• protect confidential information
• use patient data lawfully
• avoid unauthorized disclosure
• implement reasonable security practices

A separate privacy policy and data processing agreement may apply.

16. Prohibited Conduct

Providers may not:

• submit fake credentials
• impersonate others
• misuse patient information
• publish false claims
• provide unlawful services
• manipulate reviews
• misuse FlytoDoc branding
• engage in fraud
• bribe or improperly incentivize referrals
• bypass platform rules through deceptive conduct
• harass patients or staff

Violations may result in immediate removal.

17. Suspension & Termination

FlytoDoc may suspend or terminate access immediately for:

• compliance concerns
• patient safety risks
• misconduct
• fraud
• regulatory issues
• abusive behavior
• unpaid fees
• repeated quality complaints
• reputational risk

Providers may terminate participation by written notice.

Termination does not remove outstanding financial or legal obligations.

18. Limitation of Liability

To the fullest extent permitted by law, FlytoDoc shall not be liable for:

• medical outcomes
• malpractice claims
• provider negligence
• patient disputes
• booking losses
• indirect damages
• lost profits
• reputational damage
• service interruptions
• cyber incidents beyond reasonable control

Maximum liability shall not exceed fees paid by the provider to FlytoDoc in the previous 12 months.

19. Indemnification

Providers agree to indemnify and hold FlytoDoc harmless against claims arising from:

• medical malpractice
• provider negligence
• inaccurate representations
• legal violations
• licensing issues
• tax non-compliance
• privacy breaches
• patient complaints caused by provider conduct

20. Confidentiality

Providers agree not to disclose confidential business information including:

• internal commercial terms
• platform systems
• technical methods
• business strategies
• patient acquisition methods
• non-public pricing structures

21. Platform Availability

FlytoDoc aims to provide reliable service but does not guarantee uninterrupted availability.

Maintenance, upgrades, outages, third-party failures, or technical disruptions may occur.

22. Governing Law

These Terms are governed by the laws of Estonia.

23. Dispute Resolution

Any disputes shall first be resolved through good-faith negotiation.

If unresolved, disputes shall be subject to the exclusive jurisdiction of the courts of Tallinn, Estonia.

24. Changes to Terms

FlytoDoc may update these Terms from time to time.

Continued use of the platform after updates constitutes acceptance of revised Terms.