FlytoDoc Privacy Policy
Introduction
FlyToDoc values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.flytodoc.com and our services. Please read this policy carefully to understand our views and practices regarding your personal information and how we will treat it.
Information We Collect
Personal Information
- Name
- Contact information (email address, phone number, etc.)
- Medical history and health information
- Payment information
- Other information you provide directly to us
Non-Personal Information
- Browser type
- Operating system
- IP address
- Device information
- Website usage data
How We Use Your Information
- To provide, operate, and maintain our website and services
- To process your transactions and manage your bookings
- To communicate with you, including sending confirmations, updates, and support messages
- To personalize and improve your experience on our site
- To protect against, identify, and prevent fraud and other criminal activity
- To comply with legal obligations and resolve disputes
Disclosure of Your Information
Medical History and Health Information
Your medical history and health information will only be accessible to selected FlyToDoc doctors who are directly involved in your care. These professionals are bound by confidentiality agreements and legal obligations to protect your information.
Third-Party Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services. These third parties are obligated to protect your information and use it only for the purposes we specify.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to your personal information we hold.
- Correction: You can request correction of any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.
- Objection: You can object to the processing of your personal information in certain circumstances.
- Data Portability: You can request a copy of your personal information in a commonly used and machine-readable format.
To exercise any of these rights, please contact us at privacy@flytodoc.com.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no internet or email transmission is ever fully secure or error-free, so please take special care in deciding what information you send to us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
By using our website and services, you consent to the terms of this Privacy Policy.